Question 1

I've signed up for my first free wax. How do I remove my chain and get started.

Accepted Answer

Step 1 is to remove your chain and send it to us. Check out the below video on how to remove a power lock or power link without any special tools. You can also use a shoelace to pull the quick links together and unlock them.

Removing a powerlock or powerlink (https://www.youtube.com/watch?v=2evVtKy7SoQ&)

Once the chain is off send it via courier or drop it off and we will have it back within a couple days. We recommend using a small box or padded bag to protect the chain. Even wrapping some cardboard around the chain should do the trick.

And as always, feel free to email or message us directly if you have any questions.

Question 2

How long before I get my chain back after sending it to you?

Accepted Answer

We do our best to courier our chains back to you the same day we receive it as long as we get it by 11am. The chain needs time between both the cleaning process and the wax dip to dry. So generally you will get the chain back within 2 or 3 days.

We also recommend you have multiple chains in rotation, this actually helps with the wear but also the logistics of being able to use 1 freshly waxed chain whilst the other 2 or 3 chains are being re-waxed.

Question 3

How long does it last?

Accepted Answer

This really depends on the wax you use and your riding conditions. Under good riding conditions your chain should last around 300-400 km before requiring a re-wax and in general the more often you re-wax the chain, the better it is for your drivetrain. In wet conditions this might change, see the wet conditions question in this section.

A lot of riders will run multiple chains in rotation, which further reduces wear as the chains and drivetrain wear down more evenly. This also makes changing chains a quick and easy exercise as you should always have a waxed chain ready to go.

Question 4

Can I use my waxed chain in wet weather?

Accepted Answer

Absolutely. In fact wax-dipped chains perform well in wet conditions because the wax is solidified onto the surface of the chain and therefore adheres better then oils.

However riding in wet conditions does decrease the longevity of a waxed chain. Always dry your chain immediately after a ride in wet conditions and be aware that you will have to swap chains or re-wax the chain sooner then you might otherwise.

Question 5

Does wax work for mountain biking, cyclocross and gravel?

Accepted Answer

Yes. A waxed chain will run better under all riding conditions. However you will likely need to clean or re-wax the chain more often when riding off the road. For riders who are doing most of their riding in muddy/wet conditions, then a drip lubricant might be the way to go.

Question 6

Does using hotwax really save watts?

Accepted Answer

Just like with regular drip lubricants, not all hot waxes are created equal. Albeit a small difference, a top of the line hot-wax will give you bigger watt savings compared to top of the line drip lubricants.

Total drivetrain efficiency encompasses factors beyond just lubricity. In addition  to providing lubrication, the secret of wax lies in its solid state,  which eliminates the creation of viscous drag as the chain links move  back and forth. Furthermore, the use of a dry solid substance minimizes  the stiction forces that occur during the articulation of the chain links.

Question 7

What are the benefits of using a waxed chain in terms of drivetrain durability?

Accepted Answer

According to the findings of Adam Kerin from Zero Friction  Cycling, utilizing a high-quality hot melt wax and maintaining regular  reapplication intervals can significantly enhance drivetrain durability.  With this approach, coupled with a decent chain, you can expect to  achieve over 10,000 km and potentially up to 15,000 km of mileage before  the chain reaches a wear of 0.5 mm. Additionally, due to the wax's  non-stick nature, the cassette and chainring experience minimal wear during this period.

In contrast, when using traditional drip lubes under similar conditions,  it is common to observe a mileage range of 2,000-5,000 km. However,  within this mileage range, visible wear on the cassette and chainring  can also occur.

Question 8

I've heard you are only meant to use quick-links on your chain a single time?

Accepted Answer

This is true and most manufacturers will state that their quick links should only be used once. However the majority of riders will get a few uses out of them and change them out once they become easy to snap back into place or remove.

Question 9

I have a very old or specific type of chain, can you wax it?

Accepted Answer

If it can be removed and reconnected to your bike we can hot wax it. However in general we prefer using chains with a quick-link, which most new chains today come with.

Question 10

Does the wax protect from surface rust?

Accepted Answer

Yes and no. Whilst the wax creates a barrier from corrosion it can eventually chip off the outer plates of the chain, leaving it exposed. If you often ride in wet conditions you will likely need to wax more often and try ensure you always dry off the train after a wet ride.

Question 11

If it's so great, why doesn't everyone do it?

Accepted Answer

The short answer is convenience.

It's much easier to just drip on or spray on lubricant before you go out for a ride. Properly hot-waxing your chain does require effort and additional tools/equipment, but that's where we come in! Just send us your chains and we will sort it out ;-)

Additionally in the past the chain manufacturers generally recommended against removing your chain for reasons other then replacement. Quick release links have changed this.

A HASSLE FREE
HOT WAX SERVICE

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A HASSLE FREE HOT WAX SERVICE

Add a title here. Make it bold and impactful. Click to edit.

Address

Contact Info

Opening Hours

A HASSLE FREE
HOT WAX SERVICE